Information we collect
We collect information you choose to provide through the inquiry form, including contact, company, workflow, project, and optional file information. When you complete the contact step, those details are securely saved as an inquiry draft even if you do not finish the remaining steps. We also use a one-way hashed network identifier and short-lived counters to rate-limit submissions, prevent abuse, handle errors, and operate the site reliably.
How we use information
We use inquiry information to evaluate your request, communicate with you, understand potential project requirements, prevent abuse, and maintain business records. We do not sell personal information.
Files and sensitive information
Please provide only material relevant to your inquiry. Do not submit credentials, payment information, health records, or other highly sensitive information unless we have agreed on a secure method in advance.
Retention and security
We retain incomplete inquiry drafts only as long as reasonably needed for form recovery, security, and legitimate business records. We do not send inquiry emails unless the final confirmation is completed. Completed inquiries may be retained for the purposes described here and applicable legal obligations. We use reasonable technical and organizational safeguards, but no internet transmission is risk-free.
Service providers
We may use vetted infrastructure, email, security, and hosting providers to operate the site and process inquiries. These providers process information on our behalf for defined purposes.
Your choices
You may request access, correction, or deletion of your inquiry information, subject to legal and operational requirements, by emailing team@jegnia.com.
Updates
We may update this policy as the website and our practices evolve. The effective date above identifies the current version.